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Amazon is discontinuing the use of Just Walk Out Technology in its Fresh Grocery Stores

Byeditor

Apr 3, 2024

Amazon is making changes to its Amazon Fresh stores by removing the Just Walk Out technology and introducing smart carts instead. The Just Walk Out technology allowed customers to pay for items without waiting in line, but the new smart carts will provide real-time spending updates while still allowing customers to skip the checkout line.

In the past year, Amazon has been redesigning its Fresh stores and has listened to customer feedback on the checkout process. Amazon spokesperson Carly Golden mentioned that customers wanted to be able to view their receipts and savings as they shopped, in addition to skipping the checkout line. The smart carts will now offer these benefits to customers, providing a convenient and efficient shopping experience.

The changes to the Amazon Fresh stores are aimed at improving the overall customer experience and making grocery shopping more convenient. By introducing smart carts and removing the Just Walk Out technology, Amazon is responding to customer feedback and providing a more user-friendly shopping experience for its customers.

By editor

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