Amazon recently addressed a bug that was preventing Kindle users from downloading e-books, both new purchases and previously acquired titles, due to a service interruption impacting models such as Paperwhite, Oasis, Signature Edition, and Basic. Users experienced this issue since Wednesday, reporting it on platforms like Amazon’s forum and Reddit. These reports detailed difficulties in downloading new or existing books on Kindle devices, even after restarting them.
This setback specifically affected Kindle devices like Paperwhite, Oasis, Signature Edition, and Kindle Basic, limiting users’ ability to access their e-books. However, the Kindle app for Android and iOS smartphones continued to function normally without being impacted. Amazon acknowledged the server failure causing this problem, indicating that they were actively working on resolving the issue, although it could take at least 48 hours to address it fully.
After some time, Amazon announced that the bug hindering e-book downloads on Kindle devices had been successfully repaired. Accounts from Amazon devices spokesperson Jackie Burke indicated that users should now be able to resume normal access to their e-books on their respective devices. This update followed a period of uncertainty for Kindle owners but ultimately resulted in a positive outcome and restored functionality for affected users.