Delta has once again been honored with two prestigious Skytrax World Airline Awards: Best Airline in North America and Best Airline Staff. These awards are voted on by travelers themselves through Skytrax’s World Airline Survey, the largest customer experience survey of its kind. This year marks the fourth consecutive win for Delta as the Best Airline in North America and the third consecutive win for Best Airline Staff.
The World Airline Awards are highly regarded in the global airline industry, recognizing excellence and quality in airline services. Delta’s success in these awards highlights the airline’s commitment to providing exceptional travel experiences for its 200 million customers annually. Ralph Albus, Delta’s Director of Global Communications EMEAI, expressed pride in the recognition of the airline’s dedication to delivering excellent service.
Skytrax CEO, Edward Plaisted, congratulated Delta on their impressive achievement of being named Best Airline in North America for four consecutive years. He also commended Delta for winning the Best Airline Staff Service in North America award. These accolades reflect the hard work and commitment of Delta’s management and staff in providing top-notch service to passengers.
In addition to the Skytrax World Airline Awards, Delta has received numerous accolades in 2024, including the Air Transport World Best Airline Award, The Points Guy’s ‘Best U.S. Airline’ award for the sixth time since 2018, and BTN’s ‘Best Airline for Business Travelers’ for 13 consecutive years. Delta was also recognized as one of Fortune’s ‘100 Best Companies to Work For’ and ranked as the top airline for First/Business and Premium Economy Passenger Satisfaction in the J.D. Power 2024 North America Airline Satisfaction Study.