Entrepreneurial Dallas Woman Launches Diaper Vending Machine Business – NBC 5 Dallas-Fort Worth

Erin England’s garage in Dallas is not just a space to park her car, as it also serves as the headquarters for her small business, Diaper Concierge. The idea for this business began out of necessity and desperation when she was at a restaurant with her 6-month-old daughter and realized her diaper bag was empty. This experience led her to notice the lack of convenient places to purchase diapers in public places, inspiring her to start Diaper Concierge.

As a first-time mom, England faced challenges, including postpartum depression, which compelled her to seek ways to cope. She often found herself needing diaper-changing items while out with her daughter but was unable to find them easily in public locations. This difficulty prompted her to create a solution for other parents facing the same predicament.

After facing rejection from many locations, England finally received approval from Dallas Love Field to set up Diaper Concierge vending machines. The business has now expanded to 15 locations in the Dallas-Fort Worth area, including DFW Airport and SMU Ford Stadium. Plans are in place to further expand to airports in Houston, Austin, and Arkansas.

The mission behind Diaper Concierge goes beyond convenience, as for every diaper purchased, a diaper is donated to the National Diaper Bank Network. England hopes that her business sends a message to parents, especially mothers, that they are seen and supported. By acknowledging the challenges of parenting and offering a practical solution, Diaper Concierge is making a positive impact on families in need.