• Tue. May 28th, 2024

HHS Unveils Health Plan Resource Guide to Support Hospitals and Providers Affected by Cyberattack


Mar 27, 2024

The Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR), and Centers for Medicare & Medicaid Services (CMS) have released a national resource guide of health plan contact information to assist hospitals and providers impacted by the Change Healthcare cyberattack. The guide aims to provide support to healthcare providers who continue to face disruptions, as many are struggling to get answers from healthcare plans regarding payments and needed flexibilities during the unavailability of the Change Healthcare platform.

In a letter introducing the guide, HHS, ASPR, and CMS emphasize the challenges providers are experiencing as a result of the cyberattack and urge hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier in the year. They encourage providers to stay informed and take necessary precautions to protect against cyber threats in the future.

For the latest updates and information on the cyberattack, the AHA Change Healthcare cyberattack update webpage has valuable resources. These resources include announcements from CMS on accelerated and advance payments for hospitals and physicians affected by the cyberattack, frequently asked questions related to these payments, and an informational bulletin on actions states can take to provide relief to Medicaid providers impacted by the cyberattack.

For any further questions or assistance, providers can contact Molly Smith, AHA group vice president of policy, at mollysmith@aha.org. It is crucial for healthcare organizations to stay informed, prepared, and vigilant in the face of cybersecurity threats to ensure the continuity and quality of patient care.

By editor

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