The Future of Technology: An Interview with OneFamily’s Steve Ferrari

OneFamily, a member-owned financial services company based in Brighton, has almost 50 years of experience in providing trusted financial products for children and adults. They offer a range of products such as ISAs, lifetime ISAs, junior ISAs, bonds, lifetime mortgages, over 50s life cover, life insurance, and critical illness cover under the Beagle Street brand. OneFamily is also the largest child trust fund provider in the UK, holding over 25% of the market.

Leading the technology and IT change projects at OneFamily is Chief Transformation Officer, Steve Ferrari. Since joining the company in 2013, Steve has implemented strategies to improve the experience for customers, partners, and colleagues. A focus of his work is leveraging technology to enhance efficiency in the business, with a particular emphasis on AI and future use of gen AI technologies.

Steve expressed his enthusiasm for working in technology within the financial services industry, highlighting the constant advancements in the field. His goal is to develop and implement a strategy that allows OneFamily to leverage new technologies in a way that benefits customers and makes their lives as seamless as possible.

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