• Fri. Jun 7th, 2024

The Google error that nearly cost an Australian investment fund $125 billion

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May 21, 2024

Half a million clients of the Australian UniSuper fund were left unable to access their investment accounts for a week due to Google deleting the private cloud account hosted on its service. The fund, which manages $125 billion in investment capital, suffered from this incident. The joint statement from UniSuper and Google addressed the isolated event and steps taken to prevent future occurrences.

The incident was caused by an inadvertent misconfiguration during the provisioning of UniSuper private cloud services, resulting in the deletion of the subscription. Despite having backups in different locations, the deletion caused data loss in both geographies. Through collaboration and effort, UniSuper and Google Cloud were able to restore the private cloud instance, minimizing the impact of data loss.

While Google claimed the bug had never happened before, the event raised concerns about data security and reliability in cloud services. Companies and governments are increasingly moving their data to cloud providers, emphasizing the importance of backup plans and redundancies in case of system failures. Despite the incident, Google Cloud continues to compete with other major providers for cloud solutions.

The reliance on cloud services is evident in various sectors, including government agencies and large corporations. The shift towards cloud storage and computing services has become a global trend, highlighted by multi-billion dollar contracts between technology giants and major institutions. As the industry continues to evolve, ensuring the security and reliability of cloud services remains a top priority.

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