• Wed. May 29th, 2024

Zoom enhances AI Companion to help small businesses worldwide overcome language barriers


Mar 25, 2024

On February 27, 2024, Zoom launched an updated version of its AI Companion, designed to revolutionize how small businesses operate and collaborate on a global scale. The new version includes language support across the platform, helping to bridge communication gaps among multilingual teams. This enhancement is available to qualifying paying users at no additional cost.

With a variety of language supports, Zoom’s AI Companion has become more powerful. The Team Chat feature now supports nine languages: Japanese, Simplified Chinese, Traditional Chinese, French, German, Spanish, Italian, and Portuguese. Additionally, automatic language detection for meeting summaries has been implemented, and the in-meeting features can now handle 36 languages.

The integration of multiple languages in the platform aims to enhance accessibility and inclusion for a diverse clientele, rather than just increasing numbers. This allows international teams to communicate and collaborate more easily. The AI Companion feature in Team Chat assists users in composing messages and summarizing conversations in their preferred language. Automatic language detection for meeting summaries simplifies collaboration by generating summaries without requiring the primary language to be preset.

This updated version represents a significant step forward for small business owners seeking to improve global collaboration and efficiency. By utilizing Zoom’s enhanced language capabilities, they can overcome communication barriers that once limited their reach, opening up new opportunities for innovation and development in an increasingly interconnected world.

Multilingual AI is crucial for global teams, as Mahesh Ram, head of AI at Zoom, emphasized. He stated, “It’s essential for your AI to support a variety of languages used by your global teams if you want to enhance collaboration and productivity with AI. This was a clear choice for Zoom as we strive to facilitate more successful collaboration and connections for teams worldwide.”

By editor

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