The Revenue Agency has issued circular no. 9/E outlining new instructions for offices regarding health measures and rationalization measures in implementation of the Fiscal Delegation. Some of the new features include changes to communication schedules, payment installment terms, and the extension of the “PagoPA” platform for payments.
The circular breaks down the rationalization and simplification measures into four categories: payment of taxes, mandatory communications, digital services, and suspension periods for communications and invitations to taxpayers. The Agency will not send communications to taxpayers in August and December, except in cases of urgency. This includes communications related to automated and formal checks, tax settlements, and invitations for spontaneous compliance.
Additionally, new terms have been set for installment payments of taxes and contributions, including an extension of the deadline for completing payments and a single expiry date for monthly installments. VAT holders can also reduce the number of periodic payments. The use of the “PagoPA” platform for payments is being progressively expanded to simplify interactions with citizens.
The Fulfillments decree also introduces new digital services and strengthens existing ones to facilitate remote assistance, document registration, certificate requests, and document exchanges between taxpayers and Agency offices. The range of documents and communications available in the tax drawer will also be expanded to improve services for taxpayers.