The Port Authority of New York and New Jersey recently announced that Newark Liberty International Airport’s Terminal A has been recognized as the world’s best new airport terminal by Skytrax, a global airport evaluation firm. This prestigious accolade was awarded to Terminal A less than a month after receiving a five-star rating from Skytrax, which audited the terminal’s facilities, operations, and customer service. The announcement was made at the Passenger Terminal Expo & Conference in Frankfurt, Germany.
This marks the second consecutive time that the Port Authority of New York and New Jersey has received this honor, as LaGuardia Airport’s Terminal B was named the best terminal in 2023. These two airports are the only ones in North America to have received the highest Skytrax rating. Governor Phil Murphy expressed his pride in the recognition, calling it a well-deserved honor for the ongoing redevelopment efforts at Newark Liberty International Airport.
The evaluation process for the award included surveys to passengers regarding various aspects of terminal facilities, staff service, check-in, arrivals, transfers, security, customs, and shopping. Terminal A officially opened in 2023 after the closure of the 50-year-old former Terminal A. The $2.7 billion investment in the new terminal represents the Port Authority’s largest-ever single investment in New Jersey, as well as the state’s largest design-build project.
This investment in Newark’s airport is part of a larger $30 billion project to transform major airports in the New York and New Jersey metro area. The next phase of this ambitious endeavor will involve the redesign of Newark’s airport Terminal B.