The SEI report indicates that growth in the SaaS sector has slowed down, although companies using consumption-based or hybrid models still perform well, demonstrating a transition towards more adaptable and customer-focused pricing strategies.
Mahendra Upadhyay, the Chief Technology Officer at the Indian Broadcast Audience Research Council, stated that SaaS and pay-as-you-go models allow businesses to quickly and efficiently experiment with new products without major financial risks. This approach aims to reduce the likelihood of failure by learning from both successes and failures rather than relying solely on internal trial and error.
Technology providers are competing to provide SaaS solutions to replace traditional on-premises products in various markets, supporting customers in implementing a cloud-first strategy, according to DD Mishra, VP Analyst at Gartner. Mishra cautioned that while there are several benefits for customers, providers still encounter challenges persuading existing customers with perpetual licenses to switch to subscription-based solutions.
From a CIO perspective, Upadhyay emphasized the importance of adopting new technologies for businesses seeking relevance, expansion, and growth in the current business environment. However, challenges such as technology viability and the availability of skilled talent can impact the success of this journey. As a result, these models are expected to evolve, with industry insights enabling quicker go-to-market strategies for new products and improving customer experiences.
The current market offers significant growth potential driven by economic factors. Providers are increasingly embracing subscription models that require minimal initial investment from customers and focus on consistently delivering value to ensure renewals.