Tech and tech-adjacent expenditures, such as Customer Relationship Management (CRM), cloud and data services, billing, software, network storage, business process outsourcing, telecommunications services, and data center technology, are significant expenses for organizations. These expenses can be reduced to achieve substantial savings.
Recently, I had a detailed conversation with Tracy Mozena, the CIO of Atlantic Aviation, who shared her experiences in navigating technology budgets. Atlantic Aviation is a leader in aviation ground support services and serves as a case study to showcase the financial benefits that organizations can attain by optimizing technology budgets.
Tracy previously managed IT for a management company that owned five businesses and made technology decisions to leverage economies of scale. Due to the impact of the COVID pandemic, all those companies were divested, with Atlantic Aviation being the second-to-last entity sold and acquired by KKR. Tracy transitioned to Atlantic Aviation following that transaction.